Division of Maintenance

Deputy Director


Tel: +264 061  2088642

Fax: +264 061  2088617


Government owns and uses Billions of dollars worth of building assets (Currently estimated at N$ 20 billion). These assets must be properly maintained in order to support the delivery of a wide range of services, which fulfil the social, economic and environmental needs of the community. The Maintenance Management Framework is a whole-of-government policy for managing building maintenance.

Maintenance is defined as work on existing buildings undertaken with the intention of:re-instating physical condition to its original standard; preventing further deterioration or failure; restoring correct operation within specified             parameters; replacing components at the end of their useful/ economic lifespan; making temporary repairs for immediate health; safety and security reasons (e.g. after major building failure) and assessing buildings for maintenance requirements.

Main Functions (Maintenance)

Main functions of Technical and maintenance Services are to maintain, repair government buildings and related infrastructures; rehabilitate, renovate and facilitate upgrading of government buildings and infrastructures; tender documents preparations and evaluations

Service contracts such as:

Civil, electrical & mechanical (both maintenance and supplies) ; Fire fighting equipment (installation and services at government buildings); Mechanical equipment (laundry, heating,cooling,kitchen, autoclaves, boilers, incinerators sets, clarifies,etc); Lifts-servicing and repairs; Pest control in Government buildings; Electronics systems access to government buildings; Boiler plants and incinerators operation; Manage own transport needs; Management of assets movable and immovable); Supply services to schools, hospitals and police where no Local authority exists; Manage, supervise and control maintenance staff

The following activities are not classified as maintenance:

Improvement and upgrading to provide additional or new facilities; Upgrading to meet new statutory requirements; Major refurbishment and replacement to extend the useful life of the building; Restoration of the entire building; Work performed under warranty or retention period; Operational tasks to enable occupancy and use (e.g.cleaning, security, waste management etc) and Supply of utilities (e.g. electricity, water, refuse etc.)

How to deal with non-maintenance requests

Minor Capital Works:

New construction/Upgrading/Alteration work not exceeding N$ 80 000 in value; Dow toinspect, make cost estimate and provide requisition of expenditure to User Ministry; User Ministries to budget and issue purchase orders

Minor Renovations:

Renovations/Refurbishments/Rehabilitation work not exceeding N$ 150 000 in value; Department of Works(DOW) do inspections, make cost estimate and provide requisition of expenditure to User Ministry; User Ministries to budget and issue purchase order.

Maintenance Classification





Preventative and Routine  Maintenance (User of Facility)

Prevents asset failure by systematic inspection and monitoring to detect and avoid deterioration of failure. It also entails testing to confirm correct operation


Condition-Based Maintenance (DOW)

Programmed maintenance work, based on Condition Assessment or other priorities, that returns an asset to an acceptable standard


Statutory Maintenance(DOW)

Compulsory maintenance to meet requirements mandated in Acts, Regulations and other statutory instruments. This included standards and codes referred to in an Act, Regulation etc.


Corrective and Breakdown Maintenance (DOW)

Restores an asset to operational condition following an unforeseen failure


Incident Maintenance (DOW)

Brings an asset back to an operational or safe condition following damage caused by storms, fire, forced entry or vandals